Here are the cancelation fees for each of our services:
Visa Application Service
Non-Refundable
Insurance Service
Non-Refundable
Flight
Flight cancellation fees vary depending on the airline, class, and the time of cancellation. The following table shows the amount of cancellation fee for each airline and class. Class of each flight is shown on the ticket. nevertheless, there will be a 10% as processing fee that is non-refundable.
Airline
Ticket Class
Three days before departure (12 p.m.)
One day before departure (12 p.m.)
Up to three hours before departure
Up to thirty minutes before departure
Less than thirty minutes to departure
Iran Air
V Y C J
20%
40%
M Q O
30%
60%
L N
100%
Aseman
U W R X V M Q N Y S O
20%
40%
D I Z A
15%
30%
L H K
30%
60%
B
100%
Mahan
S X T V Q P R Y B
10%
30%
50%
L
15%
40%
50%
I
20%
40%
50%
N
20%
50%
70%
C
30%
40%
70%
U W
90%
95%
Ata
All
20%
40%
50%
Taban
V Z L Y E K
20%
30%
40%
50%
N J
10%
30%
50%
U H B
100%
Qeshm Air
non- N R K
50%
10%
30%
50%
N R K
100%
Caspian
J Z Q W N X S H P
30%
50%
M O
40%
70%
K
50%
80%
L V I
100%
Naft
All
30%
50%
 2 hours to departure and later: 65%
Kish Air
J C Y H V R D
Up to 24 hours before departure 20%
Less than 24 hours to departure : 40%
Q M N L O
Up to 24 hours before departure:Â 25%
Less than 24 hours to departure : 50%
Taftan
All
15%
25%
40%
55%
60%
Airline
Airline Ticket Class
Up to 4 hours before departure
Less than 4 hours to departure
Meraj
B B1
8 EUR
12 EUR
H H1
8 EUR
10 EUR
Y Y1
11 EUR
14 EUR
P (Promotion)
100%
Airline
Ticket Class
Three days before departure (12 p.m.)
Two days before departure (12 p.m.)
One day before departure (12 p.m.)
Less than One day before departure (12 p.m.)
 Iran Air Tours
Y W V U S
20%
40%
50%
60%
Q N M L
40%
60%
80%
90%
K H E B
60%
80%
100%
G
30%
40%
70%
100%
Hotel
Hotel cancellation fees vary depending on the Hotel, Room, and the time of cancellation. nevertheless, there will be a 10% as processing fee that is non-refundable.
Bus
For cancellations up to 24 hours before departure, there will be a cancellation fee of 10% + a fix fee of 1 EUR as refund processing fee. Cancellations within 24 hours to departure are non-refundable.
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REFUNDING POLICY
In order to cancel a service please contact us at [email protected]. Our customer service agents will guide you and will refund any applicable amount to your bank account within 14 working days.