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cancellation fees

Here are the cancelation fees for each of our services:

Visa Application Service

Non-Refundable

Flight

Flight cancellation fees vary depending on the airline, class, and the time of cancelation. Following table shows the amount of cancelation fee for each airline and class. Class of each flight is shown on the ticket.

Airline

Ticket Class

Three days before departure (12 p.m.)

One day before departure (12 p.m.)

Up to three hours before departure

Up to thirty minutes before departure

Less than thirty minutes to departure

Iran Air

V Y C J

20%

40%

M Q O

30%

60%

L N

100%

Aseman

U W R X V M Q N Y S O

20%

40%

D I Z A

15%

30%

L H K

30%

60%

B

100%

Mahan

S X T V Q P R Y B

10%

30%

50%

L

15%

40%

50%

I

20%

40%

50%

N

20%

50%

70%

C

30%

40%

70%

U W

90%

95%

Ata

All

20%

40%

50%

Taban

V Z L Y E K

20%

30%

40%

50%

N J

10%

30%

50%

U H B

100%

Qeshm Air

non- N R K

50%

10%

30%

50%

N R K

100%

Caspian

J Z Q W N X S H P

30%

50%

M O

40%

70%

K

50%

80%

L V I

100%

Naft

All

30%

50%

 2 hours to departure and later: 65%

Kish Air

J C Y H V R D

Up to 24 hours before departure 20%

Less than 24 hours to departure : 40%

Q M N L O

Up to 24 hours before departure: 25%

Less than 24 hours to departure : 50%

Taftan

All

15%

25%

40%

55%

60%

Airline

Airline Ticket Class

Up to 4 hours before departure

Less than 4 hours to departure

Meraj

B B1

8 EUR

12 EUR

H H1

8 EUR

10 EUR

Y Y1

11 EUR

14 EUR

P (Promotion)

100%

Airline

Ticket Class

Three days before departure (12 p.m.)

Two days before departure (12 p.m.)

One day before departure (12 p.m.)

Less than One day before departure (12 p.m.)

 Iran Air Tours

Y W V U S

20%

40%

50%

60%

Q N M L

40%

60%

80%

90%

K H E B

60%

80%

100%

G

30%

40%

70%

100%

Bus

For cancellations up to 24 hours before departure, there will be a cancellation fee of 10% + a fix fee of 1 EUR as refund processing fee. Cancellations within 24 hours to departure are non-refundable.

Bus Refund

refunding policy

In order to cancel a service please contact us at [email protected]. Our customer service agents will guide you and will refund any applicable amount to your bank account within 14 working days.