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3 days earlier 10% cancellation penalty, 1day earlier 60% cancellation penalty, less than one day nonrefundable on card
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was die Kunden über 1stQuest sagen:
Very prompt with assistance and great coverage of transport and accommodation in Iran.
1st quest made our trip planning to Iran easy and efficient. We could leave our home country with everything planned to the smallest detail, that is why we had no problem to get VOA. Arezou from the customer service had a caring attitude and attention to the smallest demand made by us - thousand of thanks to her😁😁😁. The guide Mohammed in Kashan that we had through 1st Quest was so knowledgeble and helpful that we can not imagine a better guide than him. Most of hotels were good and those, which lacked cleanliness, compensated it fully by right attitude and incredible kindness. All i can wish you - stay as you are - and I hope we will come back soon. Thank you😁
I reserved 2 hotels with them (one has been suggested by them) . Everything has been easy cheap and correct. Immediate responses by Arezou and really good services. Good job !Massimo Passerini
Really and clearly the best customer service I have ever experienced! All the personnel very very helpful provided me the best possible help whenever I needed it. More than professionals! Almost friends. I definitely suggest them!
Great service all round! 1st Quest helped me in all of my queries and received prompt replies constantly. I would definitely recommend 1stQuest to anyone!
My friend and I spent just over a week in Iran and initially tried to book hotels ourselves, but most of the time they did not reply to our emails or quoted rates that seemed a little high. We then turned to Bardia at 1stQuest who booked a range of hotels for us, from large business hotels like Espinas Palace in Tehran to smaller boutique hotels with only 6 rooms in places like Kashan and Yazd. We paid upfront by credit card, which went smoothly and, in the 2 cases where we could compare, the rates quoted were lower than those quoted by the hotels directly. Bardia also organised an airport pick-up for us in Tehran in a comfortable car. Bardia checked in with us via whatsapp during our trip to ask whether everything was going well, and to tell us that he was always reachable if we had any queries. The service provided was professional, polite, reliable, and saved us time and money. Highly recommended.